PROCESSING YOUR ORDER
We aim to have all Tribe Shop orders packed and ready to go within 3-5 business days of your order being placed.
During event periods, new collection launches or particularly busy times, processing may take a little longer. We'll always do our best to get your Tribe goodies on their way as quickly as possible.
SHIPPING LOCATIONS
We currently ship Tribe Shop orders across Australia & New Zealand. ♡
Whether you're shopping from home or getting ready for your next Talent Tribe event, we'll send your Tribe goodies straight to your nominated delivery address.
If you need your order for an upcoming event, we recommend ordering with plenty of time to allow for both our 3–5 business day processing time and delivery.
SHIPPING & DELIVERY
Once your order has been packed and dispatched, you’ll receive a shipping confirmation email with your tracking details so you can follow your order on its way to you.
Delivery times begin after your order has been dispatched and will vary depending on your location and the shipping service selected at checkout.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your order and delivery location. You’ll be able to see the applicable shipping cost before completing your purchase.
ORDER TRACKING
Once your order is on its way, use the tracking information provided in your shipping confirmation email to keep an eye on its journey.
Please allow a little time after receiving your confirmation email for the tracking information to become active.
EVENT PURCHASES
Shopping with us at a Talent Tribe event? ♡
Merchandise purchased in person at Talent Tribe events is considered an event purchase and is separate from orders placed through the online Tribe Shop.
NEED A HAND? ♡
If you have a question about your order or delivery, get in touch with the Talent Tribe team and include your order number so we can help you as quickly as possible.
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